Susan’s research interests include text analysis, scholarship of pedagogy, genre theory, and seventeenth-century Dutch history, society & culture, and art. She is a published poet and co-author of Reporting Technical Information, 1st and 2nd Canadian editions (with Boyd and Sarris, respectively), adaptations of 600-page technical communication texts, Allyn & Bacon publishers, 1999, 1996. She has published on genre theory and technology. From 2002-2007 she was Chair of the School of Professional Communication. She has also held the positions of SRC (Scholarly, Research, Creative Activities) Associate for the Faculty of Communication & Design, Continuing Education Coordinator for Professional Communication and Interim Chair of the Department.