My academic interests include corporate and non-profit sector communication.
- English Literature: A.B. Herbert H. Lehman College, City University of New York (Honors in English; cum laude; Phi Beta Kappa)
- A.M. University of Michigan
- Ph.D. University of Toronto (doctoral dissertation: "The Middle Eastern Writings of James Morier: Traveller, Novelist, and Creator of Hajji Baba")
Canadian author of Excellence in Business Communication, John Thill, Courtland Bovée, and Ava Cross. Toronto: Pearson Education Canada, 2011. Currently in its fourth Canadian edition.
I am a member of the Business Communication Quarterly editorial review board.